Privacy Policy 

Privacy Policy

Last Updated: [21/08/2024]

1. Introduction

Welcome to Cobra Lighting (“we,” “our,” “us”). We are committed to safeguarding your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.cobra-lighting.co.uk and use our services.

2. Information We Collect

• Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other details you provide through our contact forms or when booking our services.

• Usage Data: We collect information about your visit to our website, including your IP address, browser type, operating system, referring URLs, and the pages you view.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, understand how you interact with our site, and improve our services.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide customer support.

• To process and manage bookings and transactions.

• To improve our website and services based on user feedback and usage data.

• To send you updates, promotional materials, and other information related to our services, if you have opted to receive such communications.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These parties are contractually obligated to maintain the confidentiality of your information.

• Legal Obligations: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

5. Data Security

We employ a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request correction of any inaccurate or incomplete personal information.

• Deletion: You can request deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cobra Lighting
17 Forgefields, Herne Bay,Kent, CT67TB
Info@cobra-lighitng.co.uk
+447511947191